Google Voice Can Prevent Twitter’s New Security System From Locking You Out

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Study: Teens savvy about Facebook privacy — some see service as “an obligation”

A study released today by the Pew Research Center has good and bad news for Facebook’s role as a teen destination.  The report, Teens, Social Media and Privacy, shows that Facebook’s popularity with teens has actualy grown by 1% since 2011 to a whopping 94% of all teen social media users. The next highest service is Twitter (26%) followed by Instagram, the photo-sharing mobile app that Facebook acquired last year. Tumblr, which was just acquired by Yahoo for $1.1 billion, came in 6th with 5% — actually below MySpace if you can believe that.

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New Guides demystify Instagram and Snapchat and walk kids and parents through safety and privacy features

ConnectSafely.org, the nonprofit Internet safety organization where I serve as co-director, just published two new parents’ guides to Instagram and Snapchat, answering the Top 5 questions parents have about these photo-sharing apps so popular with kids including:

  • Why kids love these apps
  • What the risks of each app are
  • How to help kids stay safe using the apps
  • How to report abuse and block problem users
  • How to use privacy settings

I co-wrote the guides along with my ConnectSafely.org co-director Anne Collier,

A Parents’ Guide to Instagram and A Parents’ Guide to Snapchat cut through the sometimes scary media hype to provide parents with the clarity they need to talk with their kids about optimizing the apps for safety, privacy and reputation protection. They address the apps’ minimum age, how to manage a profile (in Instagram), and how Snapchat photos actually can last more than 10 seconds.

“It’s important for parents, educators and policy makers to understand how these apps work and how kids are using them,” said ConnectSafely co-director Larry Magid. “Our main goal is to encourage parents to have a conversation with their kids about how they use these services,” said co-director Anne Collier.

The guides, which join ConnectSafely’s A Parents’ Guide to Facebook and A Parents’ Guide to Google+, are available at ConnectSafely.org/guides and feature illustrated instructions for using the apps and important pointers for parents on kids’ safety, privacy, and reputation protection.

ConnectSafely.org today also debuted its redesigned website, complete with new content, including downloadable and printable tips on subjects such as cyberbullying and sexting and the latest news and commentary on Internet safety and citizenship.

About ConnectSafely

ConnectSafely is a non-profit organization with resources for parents, teens, educators, advocates, policy makers – everyone engaged in and interested in the impact of the social Web.

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For regulators, Google is the new Microsoft

This post first appeared in the San Jose Mercury News

By Larry Magid

At Google’s I/O developers conference in San Francisco last week, Senior Vice President Sundar Pichai announced that Chrome is now the world’s most popular Web browser and that there are now 900 million Android devices worldwide.

Google has created quite an impressive global footprint. And the fact that Chrome is now bigger than Microsoft’s Internet Explorer makes me wonder why our government and the European Union spent millions of dollars and countless person-years prosecuting Microsoft in an effort to keep it from dominating the computing landscape.

I didn’t appreciate it at the time, but in retrospect I agree with Bill Gates’ testimony to the Senate Judiciary Committee back in 1998 when he said, “People who feared IBM were wrong.” He added, that “Technology is ever-changing” and “No company owns the factory for ideas.” He was defending Microsoft against a barrage of antitrust charges.

Gates was more on-target than I suspect he realized or might have hoped for, given the extent to which Google and Apple(AAPL) have taken both market share and mind share away from the company he founded.

One of the major concerns of regulators near the end of the last century and the beginning of this one was Microsoft’s bundling of the Internet Explorer Web browser. And that concern remains. Just this March, Microsoft was fined $733 million because it failed to implement a mandatory pop-up screen giving European consumers the ability to select their browser of choice. Microsoft, which paid the fine without protest, said it was a technical glitch in an early version of Windows 7.

While I’m sure Europe can use the money, the fine struck me as the proverbial beating of a dead horse. Of course, Microsoft is far from dead. Its desktop operating system and its Office suite of products remain a cash cow and maintain the company’s domination in those markets. But to fret over the installation of a browser on desktop operating systems during an era where everyone is focused on mobile — and when desktop users can easily download Google Chrome, Mozilla Firefox and other browsers — struck me as downright silly.

Which brings us back to Google. During his closing remarks, Google CEO Larry Page said that, “Every story I read about Google is us versus some other company or some stupid thing.” He added that, “Being negative is not how we make progress,” and “the most important things are not zero sum. There is a lot of opportunity out there.”

He was talking about — among other things — the allegation that Microsoft recently configured its Messenger product so that it won’t interact with Google’s. He made no direct references to government probes, but they couldn’t have been far from his mind, considering how many governments on both sides of the Atlantic are looking into various Google practices. Of course, it’s not an entirely lopsided playing field — Google spends a lot of money on policy teams in Washington and other capitals.

Given the importance of mobile and the rate of growth of Android, Google is becoming the new Microsoft. Sure, Apple is a strong competitor but Google keeps gaining market share — mostly with phones but recently with tablets as well. There’s no question that Google practically has a monopoly on Web search. And with the rapid growth of its Chrome browser, it’s starting to dominate there as well.

Google isn’t just spending on its core products, but also on future technology like Google Glass and driverless cars. And now that Google is entering the streaming music service, I’m sure there are a lot of nervous executives at Pandora, Spotify, Rhapsody and other companies whose turf is being invaded by Google, and will likely soon be invaded by Apple and Amazon as well.

It’s no wonder that watchdog groups like Santa Monica-based Consumer Watchdog have their sights set on Google, as do privacy groups like the Electronic Privacy Information Center. And it’s probably a very good thing that Google is being watched carefully, even if some of the attacks against it may be somewhat overblown.

But as we keep our collective eyes on Google, don’t forget what Gates told that Senate committee. So far, the rule of gravity seems to apply to companies as well. Eventually, “what goes up, must come down.”

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Hands-On With Google’s New Web-Based Maps

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BlackBerry Messenger Will be Free iOS and Android App

At the BlackBerry Live conference in Orlando, BlackBerry CEO Thorsten Heins announced that BlackBerry Messenger (BBM), the popular service that has long allowed BlackBerry users to chat and share voice notes, images and video, will now be cross-platform with free apps for iOS and Android.

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Snapchat photos can be undeleted & captured: When it matters

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A forensics experts has shown how he can undelete Snapchat photos

I recently wrote about Snapchat, the popular photo sharing app that allows users to share photos that will self-destruct from between 1 and 10 seconds after they’re viewed.  As I said in that story, there are many reasons people use Android and Apple iOS app and that, despite worries about sexting, most kids are using the app in ways that parents would probably approve of.

But, it’s also important for kids and adults to realize that there’s no such thing content that absolutely disappears forever. Anything that can be digitized can be copied and stored and, as a forensics expert recently demonstrated, with the right tools, Snapchat photos, like PC files, can be undeleted.

After transfering data to a PC, forensics examiner Richard Hickman can access deleted photos from  a "received image" folder

After transfering data to a PC, forensics examiner Richard Hickman can access deleted photos from a “received image” folder (screen shot from KSL TV)

Richard Hickman, from Utah-based Decipher Forensics,  showed a KSL TV reporter how  how his firm can restore deleted  Snapchat photos from Android devices. He said he is working on a way to do the same with iOS phones and tablets. In a blog post, he described how he is able to transfer Snapchat data from an Android phone to a PC and recover deleted images.

Snapchat responded with its own blog post admitting “if you’ve ever tried to recover lost data after accidentally deleting a drive or maybe watched an episode of CSI, you might know that with the right forensic tools, it’s sometimes possible to retrieve data after it has been deleted.”

 Lessons learned

I’m sure you’ve heard this before but it doesn’t hurt to remind kids that, on the Internet, there there is no such thing as an eraser button.  Even if you think something is gone, you never know for sure.  The safest way to avoid problems is not to post or send anything that could get you into serious trouble if it were ever revealed.That’s not to say you shouldn’t do things that are a wacky or potentially even a bit embarrassing but you should avoid posting something that could get you into serious trouble or cause you severe mental distress were it later to surface.

When it matters: Calculating risks

It’s all a matter of calculating risks and benefits. Unless you’re sending your photos to mean or devious people, the odds of someone capturing the screen and sending around your pictures are probably quite low and — at least based on current technology — the process of undeleting is complicated and expensive and requires physical possession of the phone. It can’t be done remotely. The company that discovered it will charge parents and law enforcement between $300 and $500 per image recovered). What that means to me is that it’s OK to send wacky photos to your friends but not OK to send photos that could be illegal (such as sexually explicit or nude pictures of people under 18 — including self-portraits) or that could get you into serious trouble at school or with current or future friends or love interests.

Advice for parents

The takeaway for parents is, once again, to talk with your kids about how they are using this and all other apps, but not to panic or prevent them from using the app. There are lots of fun and appropriate ways to use Snapchat and other photo-sharing apps and its “disappearing” feature, however imperfect, can add to its fun because kids know that in most cases the images won’t stick around forever. Does that equate no risk? Of course not, but it also doesn’t mean that there aren’t good — and appropriate– ways to use the app.

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Summertime Means Kids Spending More Time with Tech: Advice for Parents

This post first appeared in the San Jose Mercury News

By Larry Magid

We’re just a few weeks away from school letting out and — for lucky families — a chance to spend a bit of time together on vacation.

Summer also means lots of free time for children and teens — time that can be taken up in outdoor activities like sports or playing in the park, indoor activities like playing video games and going online, or hybrid activities such as hanging out with friends while, at the same time, using their mobile devices for texting, taking and sharing pictures, playing games and social networking. For many kids these days, the lines between being offline and being online are blurry.

Talk but don’t lecture

So for parents, this is a great time to sit down with your kid and have “that talk.” No, not about the birds and the bees but about the bits and the bytes or, more precisely, about the appropriate use of the technology that many kids will have almost unfettered access to while they’re away from school.

The most important thing is to make this a conversation, not a lecture, and to approach it with a bit of humility because — at least in terms of the apps and services they use — they probably know more than you do. Use that to your advantage by getting them to explain what they’re doing on their computer, tablet, phone, iPod touch, game console or whatever devices they’re using to get online.

Engage kids in helping

Have the kids use their tech skills to benefit the entire family. If you’re planning a family trip, have the kids go online to research the history, geography and all the cool things to do at your destination. They can search through mobile app stores to find apps focused on the place you’re going (some cost money, so have them help you figure out if they’re worth the price). Have them read through local newspapers for the area you’re visiting and report back on what’s happening there. If you’re driving to your destination, the kids can be in charge of navigation with your cell phone GPS and by consulting an online map before you go (though with the price of gas today, I recommend you check out the route too).

If your teen or child has a smartphone, ask them to show you all the apps they use and have them explain what they do with them and how they are protecting their privacy. Ask them to explain the privacy features of the app and then do a little research on your own to make sure there aren’t some they’ve missed. Do the same with any social networks they use. You can find links to articles about settings for Facebook, Instagram, Snapchat and popular game consoles at SafeKids.com/privacysettings.

Tablets and Toddlers

Very young children are now going online with tablets, iPod touches or their parents or older siblings’ smartphones, and that’s not necessarily a bad thing. There are lots of great apps for small children from PBSKids and others but do be aware of how much time they’re spending with the device and what they’re doing.

Don’t assume that an app has to be labeled “educational” to have value. As Hanna Rosin asked in a recent Atlantic cover story, “Would you make your child read a textbook at bedtime? Do you watch only educational television? And why don’t children deserve high-quality fun?” She and experts she quotes make the case that young children can learn from a variety of apps and activities regardless of what “category” they fall under.

Still, and I know you’ve heard this before, never use technology as an electronic baby sitter. Kids of all ages need lots of interaction with family and friends and a wide variety of activities, including plenty of physical activity. Come to think of it, so do adults.

Be a good role model

And speaking of adults, consider how you’re role modeling. You can’t expect your child to moderate his or her use of phones, tablets and computers if they see you constantly using yours. Try to have dinner together as a family and try to ban the use of devices during the meal. Don’t leave your devices on in the bedroom. Consider creating a charging area in the main part of the house where devices can recharge their batteries while family members recharge theirs in bed. And “I use my phone as an alarm clock” isn’t a good excuse. You can buy a stand-alone alarm clock for under $10.

As I look back at my summer vacations as a kid, I remember hanging out with friends, spending a bit more time watching TV, playing games and sometimes being bored. The same can be true today. Kids can hang out with their friends in person and online (sometimes at the same time), they can play with apps on their devices and, instead of TV, many will watch YouTube.

And when it comes to boredom, that too isn’t such a bad thing. It’s a time to slow down, reflect and be left alone with your own thoughts. For that to happen, we need to “unplug” once in awhile — a lesson worth teaching our kids and heeding ourselves.

 

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Hackathon Builds Tools for Social Good

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What Is Snapchat and Why Do Kids Love It and Parents Fear It?

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